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ITIL庐

About us

Offering the full 
ITIL Certification Frameworkfrom Foundation to ITIL Master

ITIL Training Partnerships

Information Technology Infrastructure (ITIL) is a set of detailed practices for IT Service Management (ITSM) that focuses on aligning services with the needs of businesses around the globe.  As an authorized training partner with multiple quality ITIl assessment and certification organizations, we offer superior authorized ITIL training worldwide.

PeopleCert develops and manages globally recognized qualifications and delivers related exams on behalf of governments and training companies worldwide.


As a authorized GoGo Training reseller, we offer their full line of ITIL online training supplements for all of our ITIL certification training.   GoGo Training is an authorized ITIL training provider offering an 11 online ITIL course library.


AXELOS is globally recongnized for their unmatched portfolio of recognized best practice qualifications. Their methodologies include ITIL PRINCE2, MSP and RESILIA

What you can accomplish with ITIL

ITIL is the most widely used and successful IT Service Management (ITSM) framework in the world, with true global reach.  Adopted and adapted by organizations across the globe for over 25 years, ITIL provides guidance and helps service providers with:

1

Support Business Objectives

Organizations have realized that in order to achieve competitive advantage, IT needs to be strategically aligned with business objectives. ITIL is considered fundamental as a comprehensive approach to planning and managing IT actions based on business requirements.

2

Enable Business Change

Every organization desires to employ IT-enabled business change that allows the organization to proactively drive change versus reacting to business change after it occurs.  ITIL allows organizations to enable and drive positive business change.

3

Managing Risk in Line with Business Needs

Use the ITIL availability management, capacity management, IT service continuity management, information security management and seven-step improvement processes to identify, prioritize and manage service improvement opportunities.

Optimizing Customer Experience

Use the ITIL business relationship management and service level management processes to find the best practices to enable your teams to better understand and manage customer expectations.

5

Showing Value for Money

Implementing ITIL can help organizations improve their overall efficiency, effectiveness and cost controls by developing reliable data and consistent  delivery, processes and tools.

6

Driving Continual Service Improvement

The key goal of ITIL Service Level Management is to ensure that agreed levels of service are delivered and that future services continue to be delivered and improved upon within agreed targets.

Call us to register or learn more about ITIL classes!

(800) 674-3550
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